Feature

Go beyond opens with Read, Skimmed & Glanced

See exactly how long contacts engage, then tailor content for real attention.

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Deeper engagement intel

Stop guessing. Measure true reading time to design emails that get devoured, not dismissed.

Precise Time‑on‑Email Tracking

Automatically tags every contact as read, skimmed, or glanced based on seconds spent.

  • Read ≥ 8 s, Skimmed 2‑8 s, Glanced < 2 s
  • See distribution at a glance in reports
  • No code or extra setup needed
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Customizable Thresholds

Tweak timing rules to fit your content length and business goals.

  • Adjust seconds for each level
  • Match long‑form or snackable emails
  • Save presets for future campaigns
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Trend Dashboards & Exports

Visualize engagement over time and export CSVs for deeper dives.

  • Pie charts, trends, and list filters
  • Export raw data for BI tools
  • Spot subject lines that drive real reads
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How Read, Skimmed & Glanced levels up your insights

SendX measures attention span behind every open so you can refine design, content, and cadence.

1

Track in Real Time

SendX embeds lightweight sensors to capture dwell time whenever supported by the email client.

2

Visualize Engagement

Open the Engagement Analytics tab to see a color‑coded breakdown of read, skimmed, and glanced contacts.

3

Act on Insights

Rewrite headers, adjust layout, or segment follow‑ups based on true reader behavior.

Frequently asked questions

Everything you need to know about SendX and email marketing

How does SendX detect reading time?

We use lightweight tracking pixels and client‑side events where supported to measure how long the email stays in view.

Can I change the time thresholds?

Yes—head to Settings → Engagement Analytics to set custom seconds for read, skimmed, and glanced.

Does this work in every email client?

Most modern clients report dwell time; Gmail and some privacy‑focused apps may limit data. Reports show total tracked vs untracked.

Where do I view the engagement breakdown?

Open any campaign report and click Engagement Analytics to see charts and export options.

How can these insights improve my campaigns?

Identify emails that are ignored, tweak content length, test new designs, and segment follow‑ups to high‑interest readers.

Still have questions? We're here to help.

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